SERVICES

"In our line of work, deadlines affect success. Our entire experience in the field is based on timelines. We can often place a fix on special opportunities if we know the truth and the timeline. Not only does Dove deliver but they tell you what’s going on along the way. We definitely enjoy their level of service whether it be during the day or during the middle of the night. Dove understands we are not making it up when we ask for a truck at some obscure dock at 4:00 am. Dove is responsive, works through the available options and is determined that we are satisfied."

"Dove Logistics and my company have been working together since 2008. During this time, we have nearly doubled in size and so has the number of challenging shipping opportunities. Dove Logistics provides exactly the service we need. They do a good job of understanding our requirements and providing solutions to meet those requirements. They are always available live, 24 hours a day. Their personnel make sure that our delivery needs, which can be complicated, are understood and met. Their attention to detail and follow up separates them from their competitors. I do not need to follow up to check on our shipments. Instead Dove sends updates and delivery results. In short they provide peace of mind. Dove stands out in their niche of the freight business."

"I have had the pleasure of working with Dove Logistics since finding them while employed at a previous exhibit house. Their entire staff has always proved to be valuable allies in the daily transportation challenges related to the tradeshow business. Dove provides excellent customer service and always works with our best interests at the forefront in whatever type of move they’re doing for us at the time."

"As the Supply Chain Manager, I understand the importance of being able to trust and continually depend on a freight forwarder to both move and manage my product when it leaves the facility. I need to know that once it’s in their hands, it will be taken care of and that they will stay out in front of any obstacle that is thrown at them. With Dove, I can always count on that. We have done business with Dove for years and from day one, I knew that they would become my primary forwarder. I knew that what Dove said was genuine and honest. Every shipment that they handle for us is worry-free because they do everything the way they said they would and make sure that our expectations are exceeded, even if there are issues and or delays with the shipment. I was promised a certain level of customer service and dedication and they continually provide that to me every time. I have worked with many freight forwarders and logistics companies in my career and I can tell you without hesitation that Dove is by far the best I have ever worked with."

"We’ve worked with Dove Logistics for a number of years. Service and quality keep us coming back. The staff is very responsive, either by phone or online, and takes excellent care of their clients. We ship low-volume but high value loads with very specific care & delivery demands – Dove always delivers. It is a pleasure to work with such a quality company."

"Medical equipment requires accurate, safe and timely deliveries and Dove has given me peace of mind by consistently going the extra mile. Dove’s exceptional customer service sets them apart in the logistics and freight forwarding industry. Their team is always one step ahead of me and ensures that my shipments get where they need to be, when they need to be there – day or night. The team at Dove is responsive, professional, honest and extremely dedicated to getting the job done correctly. Dove has become a valuable part of my team."

"With the high volume of regional orders we currently have, we need a solution that provides streamlined online ordering, bill of lading, labels and tracking capabilities to be able to support our clients' growing trade show schedules. Customer support is also crucial in our industry. Dove Logistics provides us with a total solution with complete online processing and excellent customer service to support the demands of the exhibit industry."

"Dove is always there when we need something crazy, they give us honest and sound advice on shipments and are willing to go the extra mile in researching feasibility and the best way to make things happen."

"Dove went above and beyond in helping secure the arrival of the product we shipped. They contacted American directly and made sure that the shipment would make the flight and arrive on time."